Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using FludZone ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

FludZone provides informational flood zone data sourced from FEMA's National Flood Hazard Layer (NFHL). The Service includes:

  • Single address flood zone lookups
  • Batch address processing
  • PDF report generation
  • Map visualization

3. Important Disclaimers

THIS SERVICE IS NOT AN OFFICIAL FLOOD ZONE DETERMINATION.

The flood zone information provided by FludZone is for informational purposes only. For official flood zone determinations required by mortgage lenders or insurance companies, you must obtain a Standard Flood Hazard Determination Form (SFHDF) from a certified flood determination company.

Flood zone boundaries and designations can change. Always verify current flood zone status with official FEMA resources or a certified determination provider before making property or insurance decisions.

4. User Accounts

Some features of the Service may require you to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Scrape, crawl, or use automated means to access the Service beyond normal API usage
  • Resell or redistribute the Service without authorization
  • Use the data for spam, harassment, or other harmful purposes

6. Intellectual Property

The Service, including its design, features, and content (excluding FEMA data), is owned by FludZone and protected by intellectual property laws. You may not copy, modify, or distribute our proprietary content without permission.

FEMA flood zone data is public domain and sourced from the National Flood Hazard Layer.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLUDZONE AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Property damage or loss
  • Financial losses from insurance or investment decisions
  • Business interruption
  • Loss of data or profits

Our total liability for the Service shall be limited to the maximum extent permitted by law.

8. Indemnification

You agree to indemnify and hold harmless FludZone from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

9. Service Availability

We strive for high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the Service at any time with reasonable notice.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will provide notice of material changes.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

12. Contact

For questions about these Terms, contact us at:

legal@fludzone.com