Privacy Policy
Last updated: March 20, 2026
1. Introduction
FludZone ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flood zone lookup service.
2. Information We Collect
2.1 Information You Provide
- Property addresses you submit for flood zone lookups
- Email address (if you contact us)
- Contact information (if you reach out to us)
2.2 Automatically Collected Information
The following data is collected automatically, depending on your cookie preferences:
- Hosting (Vercel, Render): Server access logs including IP address, request URL, and timestamp. These are standard web server logs retained for security and debugging.
- Vercel Analytics & Speed Insights (all visitors, cookieless): Aggregate page traffic and Core Web Vitals. A short-lived hash of your IP and user agent is used for unique visitor counts, then immediately discarded. No personal data is stored.
- Google Analytics 4 (consent required): Pages visited, time on site, general geographic region, browser type, and device category. Sets cookies to distinguish returning visitors.
- Microsoft Clarity (consent required): Mouse movements, clicks, scroll depth, and session recordings to understand how visitors interact with the site. Sets cookies to identify sessions.
3. How We Use Your Information
We use the information we collect to:
- Provide flood zone lookup services
- Generate PDF reports you request
- Respond to your inquiries and provide support
- Improve our services and user experience
- Communicate with you about service updates
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third parties that help us operate our service (e.g., cloud hosting providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations. Address lookup data is cached for up to 24 hours for performance. No accounts are created or required to use this service. You may request deletion of any personal data at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent (where applicable)
7. Cookies & Analytics
We use essential cookies to operate our service. These cookies are necessary for the website to function and cannot be switched off.
Google Analytics 4 (optional, consent-based)
With your consent, we use Google Analytics 4 to understand how visitors use our site. Google Analytics collects anonymous usage data such as pages visited, time on site, and general geographic region. Google Analytics may set cookies (e.g., _ga, _ga_*) to distinguish unique visitors. This data helps us improve our service and is never used for advertising or remarketing.
You can accept or decline Google Analytics when you first visit the site via the cookie notice. You may also opt out at any time using the Google Analytics Opt-out Browser Add-on. For more information about how Google processes this data, see Google's Privacy Policy.
Microsoft Clarity (optional, consent-based)
With your consent, we use Microsoft Clarity to understand how visitors interact with our site through session recordings and heatmaps. Clarity collects behavioral data such as mouse movements, clicks, and scroll depth. It may set cookies (e.g., _clck, _clsk) to identify sessions. This data is used solely to improve our service and is never used for advertising or remarketing. You can accept or decline Microsoft Clarity when you first visit the site via the cookie notice. For more information, see Microsoft's Privacy Statement.
Vercel Analytics & Speed Insights (cookieless)
We use Vercel Analytics and Vercel Speed Insights to measure aggregate page traffic and Core Web Vitals performance. These tools do not use cookies or store any personal identifiers. Unique visitor counts are derived from a short-lived server-side hash of your IP address and user agent string that is discarded immediately after processing. No personal data is retained. These tools are active for all visitors regardless of cookie preference. For more information, see Vercel's Privacy Policy.
8. Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (HTTPS), secure cloud infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure.
9. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: